1300 79 22 09 / Mon - Fri: 9.00am - 7.00pm  Medicare Rebate
SANE Australia

SANE Australia is a non-profit organisation which works to improve the attitudes toward and treatment of people with mental illnesses. SANE’s mission is to help all Australians affected by mental illness lead a better life, through support, training, and education.

www.sane.org or call 1800 18 7236


They help young people aged 12-25 who are going through a tough time and after health advice, support and information. They can help with general health, mental health and counselling, education, employment and other services, alcohol and other drug services.

Call 03 8001 2366
Shop 13, 5 Duncans Rd,Werribee

Beyond Blue

beyondblue is the national initiative to raise awareness of anxiety and depression, providing resources for recovery, management and resilience.

or call 1300 22 4636


The purpose of depressioNet.com.au is to empower ‘people like us’ to make informed choices and find solutions to the challenges of living with depression.


Kid’s Help Line

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

www.kidshelp.com.au or call 1800 55 1800

Black Dog Institute

The Black Dog Institute is a not-for-profit organisation and world leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder.


Mens Line

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.

www.menslineaus.org.au or phone 1300 78 9978

Women’s Help

WIRE Women’s Information provides Victorian women with free and confidential support, information and referrals on any issues statewide. They take time to listen to and support women via their Telephone Support Service, Women’s Information Centre, online Livechat support and email support service.

www.wire.org.au or call 1300 13 4130

Department of Health Victoria DirectLine

24-hour, 7 day counselling, information and referral service.


Mind Health Connect

Mindhealthconnect is the easy way to find mental health and wellbeing information, support and services from Australia’s leading health providers, together in one place. Supported by the Australian Government, mindhealthconnect helps you to find information you can trust.


Al-Anon Family Groups

Helping families and friends of alcoholics recover from the effects of living with someone who’s drinking is a problem.


Alcoholics Anonymous Victoria

Is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.



The leading alcohol and other drug treatment and education agency of UnitingCare Victoria. Provides various programs and services including counselling, residential withdrawal services and non-residential withdrawal services.

www.regen.org.au or call 03 9386 2876.
26 Jessie St, Coburg

Orygen Youth Health

A world leading youth mental health program based in Melbourne. They see young people aged 15-25, with a focus on early intervention and youth specific approaches. Comprises of acute services including the Youth Access Team (YAT) and inpatient care; continuing care teams such as the Early Intervention and Prevention Centre (EPPIC) and Mood Clinic; and psychosocial recovery such as group programs.

www.oyh.org.au or call 1800 888 320


Parentline provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years.

Call 13 22 89

Family Relationship Advice Line

The Family Relationship Advice Line is a national telephone service established to assist families affected by relationship or separation issues. The Advice Line provides information on family relationship issues and advice on parenting arrangements after separation. It can also refer callers to local services that can provide assistance.

Call 1800 050 321


A non-emergency call wastes operators time and may risk the lives of real emergency victims.

Phone (from landline): 000
From a mobile phone: 112 or 000
State Emergency Service: 132 500


Lifeline is a 24-hour telephone crisis service available every day of the year to anyone, anytime and from anywhere in Australia for just the cost of a local call.

www.lifeline.org.au or phone 13 11 14

Neami National

Intake and assessment service. Provides information and referrals for people seeking mental health community support services in the South West, North East, Inner North, Bayside and Frankston-Mornington Peninsula regions.

Call 1300 379 462

YSAS Youth Support and Advocacy Service

A leading youth agency that provides a range of programs and services for young people aged 12-21 years who are experiencing significant problems related to their alcohol or drug use. These programs are free, confidential and voluntary. The Abbotsford team provides services to young people living in the City of Melbourne and the whole of the North/West region of Melbourne.

Call 9415 8860
Gnd 187-195 Langridge Street, Abbotsford


A state-wide child and family information, referral and support service. Provides a central referral point to a range of community-based family services and supports for vulnerable children, young people and their families. Clients may be impacted by serious family conflict, family members physical or mental illness and/or substance use, significant social or economic disadvantage that may adversely impact on a child’s care and development.

Call 1300 775 160